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Contact Get Ride

Your next journey starts with a conversation. Tell us where you need to go.
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A direct line to Get Ride

Questions about a journey or service? Get in touch. Phone and WhatsApp enquiries are handled 24 hours a day, seven days a week, including weekends. All journeys must be pre-booked. We recommend booking online at least 12 hours before pickup. For a journey in less than 12 hours, call or WhatsApp Get Ride to confirm availability and arrangements. Cleared payment and separate manual confirmation are still required for an online request; a payment receipt alone does not confirm your transfer.
OUR BASE

Get Ride

Adam-Opel-Str. 39
65428 Rüsselsheim am Main
Germany
View address on Google Maps
SEND US A MESSAGE

Tell us about your plans

Share your route, date, passengers and luggage or item details. For airport pickup, include your flight number.
Fields marked * are required.

This is an enquiry, not a booking confirmation. For an existing booking or cancellation, include your booking reference and follow our booking and cancellation guidance.

A LITTLE HELP

Before you send

A few useful answers. For more travel information, visit our FAQ.
Which services can I ask about?

Airport and long-distance transfers, groups, luggage, collection and pickup, events, city tours and courier services. Choose a topic in the form or contact us directly.

Can I book for 9 or more passengers?

Yes. Request a custom quote with the group size, luggage, complete route and travel dates.

What if my request concerns an existing booking?

Include the booking reference and the change or question. For an imminent pickup, call or WhatsApp Get Ride. Changes must be confirmed.

Does sending this form confirm a reservation?

No. The form is for enquiries. Check your separate booking confirmation before travelling.

I left something in the vehicle. What should I do?

Contact Get Ride with your journey date, booking reference if available and a brief description of the item. We can check with the driver. Agree any collection or delivery arrangements and possible costs before proceeding.

How do I send feedback or raise a concern?

Use the message field on this page, email or WhatsApp. Include your journey date, booking reference if available and a brief description of the issue. For an urgent concern during a journey, call Get Ride. Share only the details needed to handle your request.

Prefer to speak directly?