Get Ride · Plan your journey
Patient transfers in Frankfurt & Germany
Get Ride provides pre-arranged, non-emergency patient journeys to appointments, clinics, rehabilitation addresses and airports. Plan the route, companion and practical assistance needs with us before confirming the trip.
Plan the journey around the appointment
Give the destination address, department or entrance, appointment time and requested pickup time. A hospital’s main address may lead to a different entrance from the one you need. For collection after an appointment or discharge, tell us who will confirm when you are ready and whether the time is fixed.
You can arrange an outward journey, return pickup or airport connection. Send the details of each leg and the number of companions so the quotation and vehicle choice reflect the full journey.
Seating, mobility and luggage
Tell us whether the passenger can travel in a standard vehicle seat, transfer into it and use a seat belt. Describe any mobility aid by its folded dimensions and include luggage and companion numbers. If help getting in or out is needed, discuss the exact assistance before booking so suitability can be confirmed.
Do not assume wheelchair-occupied travel, a stretcher, lifting equipment or medical supervision from the name of this service. Contact us before booking if you need any specialist arrangement. This page describes ordinary passenger journeys; it does not offer emergency or clinical care.
Airport arrivals and onward travel
For a flight connection, provide the flight number, date, airport and destination entrance. Arrange airport assistance through the appropriate airport or airline channel where required, and tell us how the passenger will reach the agreed vehicle meeting point. Keep the person coordinating the collection reachable.
Read the Frankfurt pickup guidance or select another airport in our airport overview. On longer journeys, tell us about desired breaks and any fixed arrival deadline.
What to share with your request
We need practical journey requirements, not a medical history. Include the pickup and destination, timings, seating and mobility needs, companions and a reachable contact. Confirm any changes directly before the journey.
If an insurer or another organisation is involved, ask it about approval and payment arrangements. A Get Ride transfer quotation is not confirmation of insurance reimbursement.
Booking and contact
Share the date, time, full addresses, passenger count and luggage. For nine or more passengers, request an individual quote. Discuss special requirements with us before booking. Enquiries are welcome around the clock, every day.
WhatsApp · +49 1522 2137048 · Booking and cancellation policy