Pick up Instruction
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Information About Pick-Up at Frankfurt Airport
After your flight lands, our driver will contact you using the mobile number provided during booking. Once you’ve collected your luggage, please notify the driver again. They’ll then share the vehicle details and meet you at your terminal exit within minutes.
Meeting Point Terminal 1: Upper Level, Exit B-6
Meeting Point Terminal 2: Exit E-9
For Guests with Limited Mobility
If you’re traveling in a wheelchair or need assistance walking, our driver will meet you directly at your location for added convenience and comfort.
WhatsApp Communication for International Guests
Guests using a foreign mobile number can connect to the free Wi-Fi at Frankfurt Airport. Our drivers can reach out via WhatsApp, and in urgent cases, we may also call your international number directly.